The Washington Humane Society (WHS) is seeking an experienced, energetic, passionate and creative Volunteer Program Manager. WHS is the only Congressionally-chartered animal welfare agency in the United States, providing comfort and care to nearly 30,000 animals each year through its broad range of programs and services. WHS operates two open-admission shelters, a Behavior and Learning Center and the National Capital Area Spay and Neuter Center. Noted nationwide for flagship programs like Dog Tags, the PACK (People and Animals Cardio Club) and the trap, neuter, release program CatNiPP. WHS is a rapidly growing organization. This full-time position will be based in our Northwest DC Administrative Offices and will report to the Chief Development Officer.
This position is unique in its breadth, depth and scope. WHS has an aggressive goal to maintain its open-admission status, while placing 100% of the nearly 8,000 animals who come into our permanent custody each year. The Volunteer Program Manager has the broad responsibility for WHS’s Volunteer Program by planning, recruiting, orientating, training, scheduling, stewarding and mentoring all volunteers for the organization. By successfully organizing, growing, and professionalizing the Volunteer Program, this manager will have a tremendous opportunity to transform the cause of animal welfare in the nation’s capital for years to come. You will be a key part of a talent rich team that is preparing WHS for growth as we advance toward a $30 million capital campaign and the construction of a new Animal Care and Community Center.
- Serve as the Volunteer Program Manager, which currently includes approximately 400 volunteers.
- Establish a world-class volunteer force focused on supporting our staff in every capacity; from caring for, exercising, nurturing, and comforting animals, to raising awareness in the community, to helping execute adoptions and special events of all sizes.
- Organize the orientation, training, and the induction of volunteers.
- Overview and support the progress of volunteers.
- Promote and sustain open communication channels between volunteers, staff and management.
- Maintain a database of volunteers, their interests and expertise, qualifications, schedules and hours worked.
- Collaborate with key personnel in all departments to determine and fill all volunteer staffing needs.
- Expand the opportunities currently available to volunteers to support WHS, including outreach street teams and ambassadors.
- Develop activities that make WHS volunteers feel recognized, needed and supported.
- Manage volunteers on site as appropriate.
- Establish a volunteer hierarchy to identify mentors and leaders.
- Recruit and recommend the appointment of volunteers to assist not only with day to day operations, but also to promote volunteers to leadership roles that suit them and our organization.
- Ensure that all volunteer activities conform to the rules and regulations of the agency; and that volunteers adhere to WHS policies, procedures, standards, and protocols.
- Produce volunteer newsletter and/or other outreach communications to promote volunteer activities, engagement, and satisfaction.
- Represent WHS to the public in a polished, inviting, energetic, passionate, professional manner.
- Experience in developing, managing, and motivating a volunteer team.
- Success in creating, developing, and sustaining a volunteer program.
- A team-oriented and collaborative approach to work, with an ability to bring out the best in peers.
- Passion for the Washington Humane Society’s mission.
- Resilience and an ability to think strategically.
- Must have superior communication, interpersonal and organizational skills.
- Must be able to work some evenings and weekends.
- Competence in Word, Excel, Google docs, PowerPoint, and social media.
- Experience with Volgistics and/or Convio a plus.
- Experience working or volunteering with an animal sheltering agency a plus, but not required.
How to Apply
Please submit a cover letter outlining your qualifications and your resume to email@example.com with the subject “Volunteer Program Manager.” Learn more atwww.washhumane.org. Thank you for your interest!
The Washington Humane Society (WHS) is seeking a skilled veterinarian who is passionate about saving the lives of animals to join our organization as Staff Veterinarian. WHS provides care and services for all animals of the District of Columbia as well as serving our community through a broad portfolio of programs including humane law enforcement, animal control, no-cost community cat TNR programs, wildlife rescue, pet retention programs and humane education. WHS is the only Congressionally-chartered animal welfare agency in the United States, providing comfort and care to nearly 30,000 animals each year through its wide range of programs and services.
The Staff Veterinarian works with WHS’ Medical Director to provide sterilization services for shelter and public animals; to engage with our community through low-cost vaccine clinics; and to provide treatment and care to animals in our two shelters. The ideal candidate will be experienced in high-volume spay/neuter, have gone through focused shelter medicine veterinary programs, possess an excitement for providing care to animals in need; and a steadfast commitment to helping our organization reach its goals.
- Contribute to WHS’ effort to reduce pet overpopulation in our region by performing sterilization surgeries for WHS animals as well as animals from other organizations in the region and for owned pets.
- Support WHS’ commitment to helping our community give their own pets the best care possible by providing basic health services and pet care education through our robust, low-cost vaccine clinics.
- Work as part of the medical team to keep animals healthy while in our shelters by providing appropriate and timely medical and surgical care to shelter and foster animals, following the SOPs developed by WHS Medical and Shelter Directors.
- Bring a spirit of continuous learning and a curious mind that is looking always for how WHS can continue to improve our operation to better serve the people and animals of our region.
- Help staff grow in their position and develop future leaders for our organization.
- Act as a leader for more junior staff by always being professional and kind; honest and compassionate.
- Willingness to work with, oversee, and instruct pre-vet interns, veterinary externs, volunteers, and other veterinarians from our community.
- Must be able to perform a minimum of 30 spay/neuter surgeries per day. Proficiency in or willingness to learn sterilization procedures of rabbits.
- Ability to effectively communicate with a wide variety of constituencies including the (volunteer) Board of Directors, the staff, a volunteer workforce, current and potential donors, representatives of other animal protection organizations, private and public agencies, public officials, the press and private citizens.
- Must be able to train and assist in directing the activities of department staff and volunteers.
- Salary commensurate with experience; WHS provides health, dental and vision insurance at no cost to employees, 401K plan (1% matching); $10,000 life insurance policy at no cost to the employee; Employee Assistance Program and other benefits.
How to Apply
Please submit a cover letter outlining your qualifications and passion for WHS’s mission, salary history and your resume to firstname.lastname@example.org with the subject “Vet.” Learn more at www.washhumane.org. Thank you for your interest!
The Washington Humane Society (WHS) is seeking an experienced and energetic Animal Care Supervisor in our largest adoption center and shelter in Washington, DC. As the open-access shelter in the nation’s capital, WHS has an aggressive goal to maintain a high live release rate, saving as many lives as possible and completing families through adoption. The Animal Care Supervisor will offer leadership and supervision to a team of dedicated Animal Caregivers to ensure excellent care and humane handling of all animals. Unique in its opportunity to impact the lives of people and animals, this full-time position is a wonderful opportunity for someone passionate about the WHS mission and keen to advance and excel. You will be a key part of a talent rich team that is preparing WHS for growth as we advance toward a $25 million capital campaign and the construction of a new Animal Care and Community Center. For the Animal Care Supervisor position, WHS offers a competitive salary , an excellent benefits package, and opportunity for advancement.
- Serve as one of two supervisors for our animal care team;
- Ensure high quality animal care, including cleaning and disinfecting animal habitats, medicating animals, and providing essential enrichment;
- Create staff schedule and maintain accurate inventory of shelter animals at all times;
- Maintain accurate animal records and a clean, safe, welcoming environment for animals and people;
- Develop staff to have increasing skill sets in animal care, as well as animal behavior and shelter medicine;
- Communicate with potential adopters, volunteers, and foster
- The successful candidate will be an enthusiastic self starter with at least two years supervisory experience and one year animal-related experience. High school graduate or equivalent. Veterinary technicians with supervisory experience encouraged to apply;
- Demonstrated ability to work positively and efficiently in a team environment
- Experience in developing, managing and motivating a team;
- Ability to communicate professionally and effectively with the public and within the organization is a must;
- A team-oriented and collaborative approach to work, with an ability to bring out the best in peers and reporting employees;
- Exceptional ability to be organized and remain on task in a fast-paced environment;
- Success in finding creative solutions to challenges;
- Resilience and an ability to think strategically;
- Experience handling domestic and wild animals preferred;
- Passion for the Washington Humane Society’s mission.
The Washington Humane Society (WHS) is seeking an experienced, progressive, creative and energetic Animal Care Manager for its largest shelter and adoption center in the nation’s capital. WHS is the only Congressionally-chartered animal welfare agency in the United States, providing comfort and care to nearly 30,000 animals each year through its broad range of programs and services. WHS operates two open-admission shelters, a Behavior and Learning Center and the National Capital Area Spay and Neuter Center. Noted nationwide for flagship programs like Dog Tags, the PACK (People and Animals Cardio Club) and the TNR program CatNiPP, WHS is a rapidly growing organization. This full-time position will be based in our Northeast DC shelter facility and will report to the Shelter Director.
This position is unique in its opportunity to impact the lives of animals. WHS has an aggressive goal to maintain its open admission status, while placing 100% of the nearly 8,000 animals who come into our permanent custody each year. The Animal Care Manager has broad responsibility for the welfare of a large and diverse animal population. You will be a key part of a talent rich management team that is preparing WHS for growth as we advance toward a $25 million capital campaign and the construction of a new Animal Care and Community Center.
- Serve as the manager for our animal care team, with responsibility for over 10,000 animals a year who come to WHS through owner surrenders, rescues from our Field Services Officers, or because they are lost or stray
- Ensure high quality physical and mental care for all animals, including oversight of routine and more complex medical conditions
- Oversee behavioral care for all animals, including implementation of shelter staff-supported behavior modification and enrichment programs and dog play groups
- Develop Animal Care staff to have increasing skill sets in animal care, medical and behavior
- Develop and implement training programs for new and existing staff in areas related to animal care and well-being
- Work closely with other departments to manage animal flow throughout the building
- Work collaboratively with WHS volunteers as they support WHS operations
- Prepare animals for placement through foster care, adoption and transport programs, with an eye toward bringing out the best in the animals and focusing on them as individuals
- Experience in managing and motivating a team, and identifying skills in others that can be developed
- Demonstrated expertise in shelter operations, disease control and animal behavior
- A passion for developing strong relationships with colleagues and volunteers
- A team-oriented and collaborative approach to work, with an ability to bring out the best in peers
- Resilience and an ability to think strategically and solve problems creatively to save lives
- Exceptional written and verbal communication skills, experience developing SOPs and training materials a plus
- Passion for the Washington Humane Society’s mission, and for caring for all animals regardless of age, breed, temperament or species
How to Apply
Please submit a cover letter outlining your qualifications and your resume to email@example.com with the subject “Animal Care Manager.” Learn more at www.washhumane.org. Thank you for your interest!
The successful candidate must have:
- Strong veterinary, surgical, and critical care skills, including surgical prep, maintenance of the surgical patient, patient recovery and critical care (including CPCR), familiarity with infectious disease transmission and prevention, basic laboratory skills.
- High school graduate or equivalent.
- Demonstrated ability to work effectively in a team environment. A track record of successful relationships with colleagues, subordinates and customers.
- Ability to lift up to 50 lbs unassisted regularly.
- Must be able to have some schedule flexibility.
- Strong motivation to make a difference in the lives of animals with a commitment to rescue/help any animal in need.
- Strong attention to detail and excellent record keeping skills are a must.
- Excellent communication skills (
- Demonstrated interpersonal relationship skills.
Seeking an enthusiastic, efficient, and detail-oriented customer service professional who demonstrates a passion for animal welfare and proficiency in animal handling. The Georgia Avenue Customer Care Specialist is responsible for providing outstanding customer service as an ambassador to the public while performing administrative, program-related, and some animal care duties. This person works as a team player with WHS staff across all locations to help ensure organizational success and must be able to communicate with a wide variety of constituencies including customers, Board of Directors, the staff, a volunteer workforce, current and potential donors, representatives of other animal protection organizations, and private and public agencies. This full-time position is based in the Northwest region of Washington, District of Columbia. WHS offers a competitive salary and excellent benefits package.
- Answer telephones, handle customer inquiries, and greet all Adoption Center visitors;
- Assist customers
with all elements of Adoption Center services, including adoptions;
Provide patrons with information to promote pet retention;
- Inform patrons of the responsibility of companion animal ownership;
- Record and dispatch Human Law Enforcement priorities as needed;
- Administer animal vaccinations and assist with veterinary technician duties as needed;
- Create and keep animal records up to date using shelter software (PetPoint);
- Maintain an organized paper filing system;
- Perform daily care and cleaning routine for small animal section of Adoption Center;
- Maintain sufficient inventory levels and place office supply and animal feed/litter orders;
- Schedule surgical and/or external veterinary appointments for Adoption Center animals;
- Train staff on front desk operations and customer service;
- Oversee all customer service and educational materials, ensuring they are kept current;
- Maintain order, cleanliness and efficiency of front desk and other common areas.
- Bachelor's degree or 3+ years related experience;
- Administrative experience in a customer service oriented field;
- Excellent interpersonal and communication skills;
- Proven ability to manage multiple priorities in a fast-paced environment;
- Superb organizational skills;
- Proficiency in Microsoft® Office suite and other software necessary to oversee customer service and educational materials;
- Experience handling domestic and/or wild animals preferred;
- Sincere concern for the well-being of all animals and desire to make an impact within the DC community;
- Ability to find creative solutions to challenges;
- Demonstrated team-oriented approach to work with an ability to bring out the best in peers;
- Ability to lift up to 30 pounds unassisted regularly;
- Ability to speak Spanish preferred but not required;
- Passion for the Washington Humane Society mission.
WHS’s Foster Care Program is seeking energetic interns. WHS has a robust foster care program and 200-250 animals are in foster homes at any given time. Our foster program allows us to ready animals for adoption such as: moms with nursing kittens or puppies, orphaned bottle babies, animals too young to be adopted, animals recovering from surgery or who are sick, animals who need behavior training or socialization, or animals too shy or timid in the shelter environment. Interning with the Foster Care Program is very rewarding and will provide insight to all of the operations of an animal shelter, from medical, to behavior, to adoptions.
Foster Care Interns attend a volunteer orientation and foster parent orientation and then work a regularly scheduled shift that includes:
- Assisting in maintaining a database of over 300 foster parents.
- Assisting in placing animals into foster care, scheduling veterinary checks and vaccine appointments, contacting new foster care applicants, and fielding general foster care inquiries.
- Providing leadership and support of the foster care program in the absence of the Foster Care Coordinator as needed.
- Volunteer Programs
- Animal Care
- Shelter Medical Department (New York Avenue)
- Field Services
- Special Events
- Fashion 4 Paws
- Behavior and Learning
- Development (graphic designer experience needed)
- Marketing and Communications
- Human Resources
To take part in the program, we look for the following minimum eligibility criteria:
• Applicants must be US citizens and should have a strong academic record (3.0 GPA or better).
• Applicants must be enrolled in a degree program in a college or university, second university degree or higher, at the time of application and during the internship.
• A minimum of 18 years of age
• Approval from the department’s internship adviser and completed Internship Application Package should be turned in before starting the internship.
To apply for any of the positions listed above, please submit a resume, letter of interest (including salary expectations), and completed printout of the online job application. Due to the volume of applications we receive and in the interest of thoughtfully considering individuals best suited for each position, the Human Resources Department will contact only those applicants moving forward in the selection process. No phone calls, please.
Washington Humane Society
Human Resources Department
4590 MacArthur Blvd, NW
Washington, DC 20007
(Please include position title in subject line)
Attention: Human Resources